![]() ![]() I’ve also uninstalled & disabled several of the apps on my phone, but the random shut down issue is still happening with the phone, so no luck. On the charger it will display 100%, but once off the charger, it seems to die within an hour or so, without much usage of the phone. It appears consistent that the battery power indicated is NOT the same as indicated when the phone is powered up or charging. I cleared the cache of my most used apps & also wiped the phone cache, but the issue still seems to exist. I have checked the storage & usage of the apps on the phone, but none seem to be using more than 15%. I have tried several of the suggested tips for resolving the issue. This is in line with Motorola’s two-year software update schedule for its Moto Z devices. Like some other users that have noted this problem or similar on various forums, it often appears that the phone shuts itself down even though the battery setting shows battery power remaining and low usage from the apps. Both are eligible for Android 10 update The rollout should begin in Q1 or Q2 2020 The Moto Z3 and Moto Z3 Play will both be upgraded to Android 10. It shuts down randomly even when screen display shows battery percentage 40% or greater. It seemed to be operating ok until a few months back. It is a Moto Z Droid on Android version 8.0.0. Unfortunately, I appear to be having the same problem that you are having with my Verizon andorid phone.
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